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2001 Volunteer Leader Training Guide
Communication
Listening I.Q.

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This inventory provides an assessment of your current listening skills and habits.

  Do You Seldom
1
Usually
3
Always
5
1 Give the speaker your full and undivided attention.      
2 Listen for key words and underlying feelings?      
3 Avoid prejudging the value of the words until you have heard the speaker out?      
4 Wait until the speaker has completed his thought before sharing yours?      
5 Look for body-language messages as well as word messages?      
6 Steer clear of needing to have the last word?      
7 Make a conscious effort to consider and question the logic and credibility of what you hear?      
8 Ask for clarification when the words of the speaker are confusing to you?      
9 Use active listening techniques, such as paraphrasing?      
10 Attempt to remember the significant points in the speaker’s message?      
 

Total

     

50 is a perfect score. Less than 40 indicates that you could use some work in listening skills.

Back to 2001 Leader Training Guide


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University of Arkansas
Division of Agriculture
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Last Date Modified 08/05/2008
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University of Arkansas • Division of Agriculture
Cooperative Extension Service
2301 South University Avenue
Little Rock, Arkansas 72204 • USA
Phone (501) 671-2000 • Fax (501) 671-2209
 

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